Reference

dewi188 Privacy Policy For Your Account

Our Privacy Policy explains what data we collect when you open a dewi188 account, verify your phone, enter the lobby from mobile or desktop, and use DANA, OVO…

Account dataWallet recordsCookie choicesSecurity requests
dewi188 dewi188 Privacy Policy For Your Account
CONTACT ROUTES

Find Privacy Support From Your Account

A clear contact path helps when you need to ask about a Privacy Policy request, a phone-verification record or a wallet reference. We direct you to the support route shown inside your account area, with a separate path near the cashier when your question concerns DANA, QRIS or bank transfer data. Before sending a request, keep your account contact details ready so we can check ownership.

Team online

Account data request

Use the account support path shown after login to ask what personal data we hold, why it is used, and which details may be corrected under the Privacy Policy.

Wallet record query

For DANA, OVO, GoPay, QRIS or virtual account records, use the cashier-linked support route and include the transaction reference without sharing your password or security code.

Access assistance

If phone verification or a mobile session blocks your request, contact us through the displayed support channel; we may ask account checks before discussing private data.

DATA CONTROLS

Browse How We Handle Privacy Requests

We handle Privacy Policy matters through identifiable account steps rather than informal messages. Login events, device details and phone verification help us distinguish your request from an unauthorised attempt.

Collection purpose

We collect details needed for account creation, phone verification, login protection, wallet status checks and support handling. We do not ask for your password in a Privacy Policy request.

Cookie settings

Browser cookies can keep a session connected and remember selected settings. You can manage them through your browser controls, although required security records may still remain.

Account security

A request involving private account data may require login confirmation, phone verification or another ownership check. These steps help prevent disclosure to someone using your device.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment status to the correct account without treating wallet credentials as public data.

Retention period

We keep records for as long as needed for the stated purpose, account security, dispute handling or legal duties. When retention is no longer needed, deletion or restriction may apply.

Change request

Ask us to correct, access, restrict or delete eligible data through the account support path. We assess each request under applicable law and explain any required exception.

Check Privacy Policy Answers Before Joining

These Privacy Policy answers cover the account, device and payment questions we expect from Indonesian customers. If your situation is not listed, use the support path shown in your account area and include only the details needed to identify your request.

It covers account details, phone verification, login and device events, cookies, support messages, payment references and retention. It also explains your available data requests where local law permits.

Phone verification helps connect an account request to its owner and protect access from an unauthorised device. We may use the verification record when reviewing account security or data requests.

Yes. The Privacy Policy covers transaction references connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. These records support payment matching and status checks.

Cookies can preserve a browser session and selected settings, while required security records serve a separate purpose. You can adjust browser cookie controls, but some account records may still be retained.

You can request access or correction through the support route displayed in your account area. We may confirm ownership first, then assess the request under applicable law and explain the result.

We retain each record for its stated purpose, account protection, dispute handling or legal duties. When the reason ends, deletion or restriction may be available, subject to applicable exceptions.

Use the account support path shown after login. For wallet-related records, the cashier-linked route can help identify DANA, OVO, GoPay or QRIS references without requesting your password.